1-What do I need to do to create a shop?
It’s easy to set up a shop on Jadwa Market. Create an account, set your shop location and currency, choose a shop name, create a listing, set a payment method of how you want to be paid.
2-What is the fee on Jadwa Market?
Joining, listing and starting a shop on Jadwa Market is free.
However, there are a 15% commission fees, for the use of Jadwa Marketplace as a venue and the payment processing fee, when an item successfully sells and are only refundable if the buyer cancels their order.
Refund will be credited to your Jadwa Market account
3-How long does it take to receive my order?
Preparing the order takes 2-3 business days and the delivery time completely depends on the destination.
4-How Do I Track My Order?
1. Please check your email/ message sent by Jadwa with the tracking number and shipping method. Then you can track it on the website of related shipping company;
2. Check your tracking information in [My Account] – [My Orders] (Shipped). After clicking “Order Tracking”, you will see the Tracking No. and shipping company contact information. Please contact the shipping company for getting detailed shipping information easily.
5-What’s the shipping fee?
Shipping fee completely depends on the destination and the order amount and the weight.
6-Do I need to pay the customs tax?
Customs and taxation policies vary widely from country to country. You should refer to your local custom laws
7-What is the return policy?
Buyers seeking exchanges or refunds should refer to each vendor’s return policy. If you need a refund from an order cancellation or return, you must contact the vendor for authorization.
Please Note: Exchanges/Returns/Refunds are Not Allowed in the following cases:
• Loss or damage of merchandise while in the customer’s possession
• Merchandise appears to be worn, used, or in otherwise non-salable condition.
• Time since the sale is beyond the vendor’s return period
• Breaking of original vendor packaging and re-wrapping.
8-What Shipping Methods Are Available?
the following shipping methods will apply:
Domestic (within the U.S.)
UPS Standard Ground
International (outside the U.S.)
UPS and FedEx or DHL.
9-Which payment method can I choose or do you accept?
We accept the following payment methods:
(1) Visa / MasterCard/debit card/American Express/Discover Card/Bank Card
10- What is the fee to sell on Jadwa Market?
Join our family and set up your store for free. There is no joining and listing fee to set up your store.
We charge a 15% fee for the use of the Jadwa Market, once the item is sold, Funds from your sales are deposited directly to your bank account.
11-How do I get paid?
Once the buyer pays, Funds from your sales will be deposited to your bank account.
12– What do I need to do to create a shop?
It’s easy to set up a store on Jadwa Market register as a seller and set up your store, click sell on Jadwa Market, then select (I am a vendor) then fill out the required information and click register
SELLER DASHBOARD: The seller’s dashboard, Click settings.
Go to seller dashboard click on settings. The store settings are where you can enter all the details about your store, payment details, shipping details and terms and conditions.
STORE BANNER
Store banner represents your products concept and your company image use a good visual image to grab the attention of customer. Begin by uploading your banner. The banner needs to be 825 x 300 px.
The store settings page will look like the image below
HOW TO ADD YOUR PRODUCT
The dashboard, click on products. It will take you to your products page. On the products page click on Add new product, give your product a name and select product category, price, product description and product Picture
To set your stock option and the SKU is optional
This is how it will look when you add products
PAYMENTS
It is also important to fill-in the Banking Credentials associated to your selling account to transfer your earnings from Jadwa Market Account to your registered Bank Account: The information needed is your Account holder name, Account number, Bank name and Branch
This is one of the most important features of your company. You must set the correct payment option. Add your bank information, and then save the settings by clicking Update Settings button.
Social Profiles
Social profiles help you to gain more trust. Also helps you promote your store and connect with your customers. Here you can link your social profiles with your store. Promote your store through Social networks sites.
Shipping Settings
This page contains your store-wide shipping settings, cost, shipping fill out then click save setting
About me page, you can write about your Business (optional).
